1st. Call us Monday through Friday between 8 am and 5:30 pm, Saturdays between 8am and 2 pm. If after hours please leave us a Voice mail or email us, and we will contact you first thing the very next work day.
2nd. When you speak to one of our live professional customer service representatives, we will take the time to listen to all of your concerns and we will ask you a series of questions to determine that in fact it is a bed Bug issue that you are dealing with.
3rd. Once it is determined that you do in fact have a Bed bug issue we will describe to you everything that is involved with the actual treatment itself.
a. We will discuss the cost of the work (which varies depending on the size of the home/apartment/s, and the amount of infested rooms that require treatment)
b. We will discuss with you the service description in detail. We will inform you of all of the various materials that will be used, how they work and where these materials will be applied in order to achieve 100% elimination.
c. We will discuss the importance of a multiple service frequency plan. Over the past 15 years we have had a 100% success ratio due to the fact that we will return two or three times to ensure elimination. All of these appointments will be set up in advance at your convenience.
d. We will provide you with all of the necessary preparation sheets that describe in detail everything that needs to be done prior to each service visit and what is to be expected after each visit.
e. We will also discuss with you the importance of mattress and box spring covers.
d. If you are a landlord and there are multiple units involved we will ensure that you are provided with the necessary prep sheets for all tenants involved.
Note: Please do NOT feel embarrassed if you have bed bugs. Bed bugs have nothing to do with sanitation nor are they associated with having a dirty home. You or anyone in your family can bring a pregnant female bed bug home from just about anywhere. Bed bugs are known to not only frequent hotels but are also very prevalent in college dorm rooms, movie theaters, cabs, busses, gym and school locker areas, nursing homes etc.. You can even have them brought into your home from friends or family members who have an issue themselves but are just too embarrassed to have anything done about it.
So how can you tell if you have a bedbug?
Waking up itchy is a very common symptom, especially if you recently brought home a used bed or couch. You may also observe bloodstains on your sheets or pillowcases from being bitten. In addition, the excrement of bedbugs can cause dark, rusty stains on sheets, mattresses, bedclothes, walls, and anywhere else they may travel, and their glands produce a rather offensive musty stench. Be on the lookout for egg shells or dry bedbug skins in any areas where the bedbugs can hide. If you find any of these warning signs, do yourself and everyone in your household a favor and call Ford’s Hometown Services immediately for bedbug control.
MORE to know about BED BUGS:
Bedbugs, also known as cimicidae, are small parasitic insects that are typically active at night and feed solely on human or animal blood. By sight, you can identify bedbugs by their brownish coloring and oval shape, about the size of an apple seed. Before feeding, they are flat, and afterwards they swell up and turn reddish due to their meal of blood. These insects do not transmit diseases and are incapable of flying but they can certainly travel fast on floors, walls and ceilings. If you detect bedbugs in your home, don’t delay – call Ford’s Hometown Services for professional bedbug control services immediately.
As you may have been able to guess by their name, bedbug infestations are most commonly found in mattresses, box springs, bedframes and headboards, as well as nearby carpets and baseboards. Bedbugs can enter your home via luggage, clothing, and used furniture such as couches or beds. In sufficiently cool conditions, they can survive for up to a year without a meal.
To bedbugs, the only important factors are a plentiful supply of food and nearby cracks to hide in. They do not nest, and infestations are not always readily apparent. Bedbug control can be a frustrating and lengthy process. Your best option is to call us, the professional exterminators, for thorough and safe treatments.