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Ford’s Hometown Services—great people, great benefits, great company!

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Our Job Openings

Want to work for Ford's Hometown Services? Check out our openings below and apply!

 

Tick & Mosquito Technician - Hiring Incentive

What We’re Searching For

Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our team. We service homes and businesses throughout New England and are currently seeking team members to join our team. Experience preferred but not required! 

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar for the lawn care management industry. Especially since our company is QualityPro accredited, which only 3% nation-wide have this.  Our professional field service teams are the face of Ford’s Hometown Services when interacting with customers and the communities where they work. We want our customer experiences to reach new benchmarks through the innovative services we provide and the care we take with their pest situation.

Blueprint of a Top Service Professional

As a Service Technician, you will serve as an observational tick and mosquito expert with a forensic eye. If you like CSI-type shows, tick and mosquito management is the place for you. Our Service Technicians help people resolve tick and mosquito scenarios through their thorough understanding of training and the custom approaches to take for each case. If we do our jobs well, then we will deliver peace of mind to our customers who count on our expertise.

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience - it might not be in pest management, but you have a steady job history over the past 5-7 years.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent driver - you have a valid driver’s license and clean driving record so we can put you behind the wheel of a company vehicle.
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $20.00/hr after licensure
  • Sign-On Bonus
  • Sales commissions
  • Year end bonus

Benefits 

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • Performance-based bonuses
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Fun Company events throughout the year
  • Health Advocacy
  • Gym reimbursement of $150
  • Health Actions reimbursement of $300

Extras

  • Company vehicle and fuel card
  • A clothing allowance of $200 annually
  • Cookouts and potluck lunches
  • Holiday Party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Training

  • No tick/mosquito or lawn care experience required
  • Comprehensive in-field and classroom training programs designed to get you certified, knowledgeable, confident, and prepared to hit the ground running
  • We pay for certification exam fees, required training, and license fee for the first year
  • On-going training to keep you sharp and ahead of the game on industry trends and developments

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.  Proof of vaccination required.

Apply for this position today!

Commercial Pest Control Technician

 

What We’re Searching For

The Service Technician of Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our permanent, full-time team. We service homes and businesses throughout New England and are currently seeking team members to join our team.

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar for the pest management industry. Especially since our company is QualityPro accredited, which only 3% nation-wide have this.  Our professional field service teams are the face of Ford’s Hometown Services when interacting with customers and the communities where they work. We want our customer experiences to reach new benchmarks through the innovative services we provide and the care we take with their pest situation.

Blueprint of a Top Service Professional

As a Service Technician, you will serve as an observational biologist with a forensic eye. If you like CSI-type shows, pest management is the place for you. Our Service Technicians help people resolve complex pest scenarios through their thorough understanding of pest biology, conducive conditions, and the custom approaches to take for each case. If we do our jobs well, then we will deliver peace of mind to our customers who count on our expertise.

 

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience - it might not be in pest management, but you have a steady job history over the past 5-7 years.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent driver - you have a valid driver’s license and clean driving record so we can put you behind the wheel of a company vehicle.
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $20.00/hr after licensure
  • Sign-On Bonus
  • Refer someone and get an additional bonus
  • Sales commissions
  • Year end bonus

Benefits

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Company vehicle and fuel card
  • Growth opportunities
  • Performance-based bonuses
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Fun Company events throughout the year
  • Health Advocacy
  • Gym reimbursement of $150
  • Healthy Action reimbursement of $300

Extras

  • Company vehicle and fuel card
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts accruing day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Training

  • No pest management experience required
  • Comprehensive in-field and classroom training programs designed to get you certified, knowledgeable, confident, and prepared to hit the ground running
  • We pay for certification exam fees, required training, and license fee for the first year
  • On-going training to keep you sharp and ahead of the game on industry trends and developments

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.

Apply for this position today!

Experienced Pest Control Tech - Hiring Incentive!

 

What We’re Searching For

The Service Technician of Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our team. We service homes and businesses throughout New England and are currently seeking team members to join our team.  Ask us about our $2,500 hiring bonus incentive, if licensed! 

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar for the pest management industry. Especially since our company is QualityPro accredited, which only 3% nation-wide have this.  Our professional field service teams are the face of Ford’s Hometown Services when interacting with customers and the communities where they work. We want our customer experiences to reach new benchmarks through the innovative services we provide and the care we take with their pest situation.

Blueprint of a Top Service Professional

As a Service Technician, you will serve as an observational biologist with a forensic eye. If you like CSI-type shows, pest management is the place for you. Our Service Technicians help people resolve complex pest scenarios through their thorough understanding of pest biology, conducive conditions, and the custom approaches to take for each case. If we do our jobs well, then we will deliver peace of mind to our customers who count on our expertise.

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience - it might not be in pest management, but you have a steady job history over the past 5-7 years.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent driver - you have a valid driver’s license and clean driving record so we can put you behind the wheel of a company vehicle.
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $21.00/hr - $26.00/hr.
  • Sign-On Bonus
  • Refer someone and get an additional bonus
  • Sales commissions
  • Year end bonus

Benefits

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • Performance-based bonuses
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Fun Company events throughout the year
  • Health Advocacy
  • Gym reimbursement of $150
  • Healthy Actions reimbursement of $300

Extras

  • Company vehicle and fuel card
  • A clothing allowance of $200 annually
  • Cookouts and potluck lunches
  • Holiday Party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Training

  • Comprehensive in-field and classroom training programs designed to get you certified, knowledgeable, confident, and prepared to hit the ground running
  • On-going training to keep you sharp and ahead of the game on industry trends and developments

Requirements

  • Must have Pesticide license.
  • At least one years experience
  • 10 Paid Holidays

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.  Proof of vaccination card is required. 

Apply for this position today!

$21 - $26/Experienced Termite Tech/Co. Vehicle

 

What We’re Searching For

The Service Technician Team of Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our team. We service homes and businesses throughout New England and are currently seeking team members to join our team.

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar for the pest management industry. Especially since our company is QualityPro accredited, which only 3% nation-wide have this.  Our professional field service teams are the face of Ford’s Hometown Services when interacting with customers and the communities where they work. We want our customer experiences to reach new benchmarks through the innovative services we provide and the care we take with their pest situation.

Blueprint of a Top Service Professional

As a Service Technician within our Termite Division, you will serve as an observational biologist with a forensic eye. If you like CSI-type shows, pest management is the place for you. Our Service Technicians help people resolve complex pest scenarios through their thorough understanding of pest biology, conducive conditions, and the custom approaches to take for each case. If we do our jobs well, then we will deliver peace of mind to our customers who count on our expertise.

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience – needs to have termite management experience and have a steady job history over the past 5-7 years.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent driver - you have a valid driver’s license and clean driving record so we can put you behind the wheel of a company vehicle.
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $21-$26/hr
  • Sign-On Bonus
  • Refer someone and get an additional bonus
  • Sales commissions
  • Year end bonus

Benefits

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Health Advocacy
  • Gym reimbursement of $150
  • Healthy Actions reimbursement of $300

Extras

  • Company vehicle and fuel card
  • Birthday celebration with gift card
  • A clothing allowance of $200 annually
  • Cookouts and potluck lunches
  • Holiday Party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts accruing day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Training

  • Termite pest management experience is required
  • Comprehensive in-field and classroom training programs designed to get you to know our customers.
  • We assist you in the process of getting your Problem Animal Control (PAC) license.
  • On-going training to keep you sharp and ahead of the game on industry trends and developments

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.

Apply for this position today!

Lawn Care Tech - Hiring Incentive!

 

What We’re Searching For

The Service Technician of Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our team. We service homes and businesses throughout New England and are currently seeking team members to join our team.  Ask us about our $1,000 hiring bonus incentive, no experience required! 

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar for the lawn care management industry. Especially since our company is QualityPro accredited, which only 3% nation-wide have this.  Our professional field service teams are the face of Ford’s Hometown Services when interacting with customers and the communities where they work. We want our customer experiences to reach new benchmarks through the innovative services we provide and the care we take with their pest situation.

Blueprint of a Top Service Professional

As a Service Technician, you will serve as an observational lawn expert with a forensic eye. If you like CSI-type shows, lawn care management is the place for you. Our Service Technicians help people resolve complex lawn scenarios through their thorough understanding of training and the custom approaches to take for each case. If we do our jobs well, then we will deliver peace of mind to our customers who count on our expertise.

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience - it might not be in pest management, but you have a steady job history over the past 5-7 years.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent driver - you have a valid driver’s license and clean driving record so we can put you behind the wheel of a company vehicle.
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $20.00/hr after licensure
  • Sign-On Bonus
  • Refer someone and get an additional bonus
  • Sales commissions
  • Year end bonus

Benefits 

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • Performance-based bonuses
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Fun Company events throughout the year
  • Health Advocacy
  • Gym reimbursement of $150
  • Healthy Actions reimbursement of $300

Extras

  • Company vehicle and fuel card
  • A clothing allowance of $200 annually
  • Cookouts and potluck lunches
  • Holiday Party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Training

  • No lawn care management experience required
  • Comprehensive in-field and classroom training programs designed to get you certified, knowledgeable, confident, and prepared to hit the ground running
  • We pay for certification exam fees, required training, and license fee for the first year
  • On-going training to keep you sharp and ahead of the game on industry trends and developments

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.  Proof of vaccination required. 

  Apply for this position today!

Sales Manager

Ford’s Hometown Services is a local, professional lawn care and pest control company. We are currently looking for an energetic, career-minded individual to fill our Sales Manager position.  Do you have a proven track record of selling services. Are you looking for a small team that will appreciate your experience and reward your work with commissions and bonuses? This may be a great opportunity for you!

The ideal candidate will have a strong sales ability, problem solving skills, excellent communication and follow up skills, and a positive, go-getter attitude. The candidate should have the ability to mentor and lead others and be very service, client, and detail oriented.

The major objectives the Sales Manager position will be to lead and manage a team of sales representatives in order to achieve budgeted goals for our services divisions. Direct and support your team in providing outstanding communication and service while assisting in resolving issues that may arise. The Sales Manager will be a member of the leadership team and report directly to the President.

ESSENTIAL FUNCTIONS:

  • Manage, train, develop, and provide direction for the sales team that reports to you (team of 3-5 people)
  • Help team members meet or exceed established sales and goals in the following areas:
    • New program sales
    • Upsell campaigns
    • Annual customer renewals
  • Measure and monitor revenue and other sales reports
  • Assist in projecting annual sales goals and budget figures
  • Work with the Marketing Manager to make adjustments as necessary to campaigns in order to meet established goals
  • Assist in goal setting and developing sales targets for your team(s)
  • Follow through with accurate paperwork as required per our standard operating procedures
  • Assure that field staff have all the necessary information on all sales from you and your team in order to effectively produce the work, satisfy the customer, and meet goals
  • Conduct performance reviews and goal reviews with your direct reports
  • Actively participate in decision making in the department and work to continually improve its operation
  • Identify problem areas, make suggestions, and assist in implementing solutions
  • Contribute to leadership team meetings and brainstorming sessions
  • Fill in for team members during scheduled vacations or other absences
  • Maintain Ford’s positive brand image in the industry through professional communication and interaction with clients, vendors, fellow employees, etc.
  • Become actively involved in trade organizations for networking purposes to enhance sales potential

KNOWLEDGE, SKILLS, & ABILITIES:

  • 3-5+ years previous sales and management experience; customer service and/or management training helpful
  • Lawn Care and/or Pest knowledge strongly recommended
  • The ability to efficiently coordinate and complete numerous activities simultaneously
  • The ability to identify problems and work in conjunction with others to implement effective solutions
  • Excellent verbal and written communication skills
  • Focus on and believe in providing an excellent customer experience
  • Ability to pass criminal background check

Benefits 

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Health Advocacy
  • Gym reimbursement of $150
  • Health Actions reimbursement of $300

Extras

  • Work with a great team of individuals
  • Birthday card with gift card
  • Cookouts and potluck lunches
  • Holiday party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.  Proof of vaccination is required.

If you are interested in hearing more about our company and this position, please email us a resume for immediate consideration, along with salary requirements.

  Apply for this position today!

$18/Customer Service Representative

What We’re Searching For

The Team of Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our team. We are searching for a dynamic and outgoing Customer Service Representative.

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar. Our CSR will service our already established customer base.    This includes interacting with employees and customers on a consistent basis.

Blueprint of a Customer Service Professional

As a Customer Service Representative (CSR), you will service our already established customer base.  The CSR will schedule pest and lawn care services for our customers, manage your work day, follow-up on complaints, confirm appointments, enter and process work orders, generate reports and work closely with technicians on complete customer satisfaction. 

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday, while assisting others.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience – if you have a HS or GED with two years of office administration along with exceptional Microsoft abilities.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent person - you are confident and like helping others. 
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $18.00/hr
  • Year end bonus

Benefits 

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Health Advocacy
  • Gym reimbursement of $150
  • Health Actions reimbursement of $300

Extras

  • Work with a great team of individuals
  • Birthday card with gift card
  • Cookouts and potluck lunches
  • Holiday party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.  Proof of vaccination is required.

  Apply for this position today!

Turf Supervisor

What We’re Searching For

Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our team in all of our divisions. We service homes and businesses throughout New England and are currently seeking a Turf Supervisor to join our team. Experience for this position is required.   

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar for the lawn care management industry. Especially since our company is QualityPro accredited, which only 3% nation-wide have this.  Our professional field service teams are the face of Ford’s Hometown Services when interacting with customers and the communities where they work. We want our customer experiences to reach new benchmarks through the innovative services we provide and the care we take with their pest situation.

Blueprint of a Turf Supervisor Professional

The main purpose of this position is for the Company to ensure that guidance, instruction, direction, and leadership are provided to Turf division Technicians. The primary focus of the person who holds this position is premier customer service through proper training & quality control. This employee is responsible for creating a positive atmosphere and encouragement for the team and to ensure company production goals are met.

This person works closely and collaborates with all company managers to achieve set goals. This position is expected to hold the Massachusetts Commercial Applicator License (core pesticide license, or supervisor license, if needed), to obtain the University of Georgia certification or U-Mass Turf Certification, to hold a valid driver’s license and maintain a satisfactory driving record at all times, obtain and maintain the proper credential (medical card) to operate commercial DOT-inspected vehicles, and obtain forklift certification.

In summary, the person who holds this position serves as a supervisor, trainer, lawn care applicator, snow removal supervisor, quality control manager and positive motivator

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience - it might not be in pest management, but you have a steady job history over the past 5-7 years.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent driver - you have a valid driver’s license and clean driving record so we can put you behind the wheel of a company vehicle.
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $24.00 - $26.00/hr depending upon experience  
  • Sign-On Bonus
  • Sales commissions
  • Year-end bonus

Benefits 

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • Performance-based bonuses
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Fun Company events throughout the year
  • Health Advocacy
  • Gym reimbursement of $150
  • Health Actions reimbursement of $300

Extras

  • Company vehicle and fuel card
  • A clothing allowance of $200 annually
  • Cookouts and potluck lunches
  • Holiday Party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Training

  • Comprehensive in-field and classroom training programs designed to get you certified, knowledgeable, confident, and prepared to hit the ground running and familiar with our processes. 
  • On-going training to keep you sharp and ahead of the game on industry trends and developments

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.  Proof of vaccination required.

  Apply for this position today!

Pest Inside Sales/Customer Service Representative

 

What We’re Searching For

The Team of Ford’s Hometown Services (FHS) is continuously growing, and we’re looking to expand our team. We are searching for a dynamic and outgoing Inside Sales/Customer Service Representative.

Our Team

Our team is made up of passionate, sharp, polished individuals who fiercely represent the Ford’s Hometown Services Inc. brand, which is not only changing the game but raising the bar. Our Insides Sales Person sells divisional services to new and existing customers.  This includes interacting with employees and customers on a consistent basis.

Blueprint of a Customer Service Professional

As an Inside Sales/Customer Service Representative (CSR), you will sell divisional services to new and existing customers.  They will also handle customer concerns along with providing immediate scheduling of services.  Perform a variety of inside sales and minor potential outside sales and be able to work variable hours during peak season.  The Inside Sales/CSR must be detail oriented, ability to multi-task and keep themselves organized and on track.  schedule pest and lawn care services for our customers, manage your work day, follow-up on complaints, confirm appointments, enter and process work orders, generate reports and work closely with technicians on complete customer satisfaction. 

What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday, while assisting others.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience – if you have a HS or GED with two years of sales or retail experience preferred, along with exceptional Microsoft abilities.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent person - you are confident and like helping others. 
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates.

What We Offer at FHS

Compensation

  • $45,000-$60,000
  • Commissions
  • Year-end bonus

Benefits 

  • 50% Company match for BCBS single healthcare plan
  • Supplemental insurances offered (dental, eye, disability, etc.)
  • Growth opportunities
  • All employees are Quality-Pro Certified for exceptional quality
  • A family-friendly organizational culture that’s known as "Ford's Family"
  • Health Advocacy
  • Gym reimbursement of $150
  • Health Actions reimbursement of $300

Extras

  • Work with a great team of individuals
  • Birthday card with gift card
  • Cookouts and potluck lunches
  • Holiday party
  • Retirement match & financial planning by Baystate Financial
  • Employee discounts on lawn and pest services for your home
  • Employee referral bonus program

Time Off

  • Sick paid time off starts day 1 of employment.
  • Paid vacation
  • 10 Paid Holidays

Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association.

COVID-19 considerations:
Company provides personal protective equipment and we have strict safety protocols in place for our employees.  Proof of vaccination is required.

  Apply for this position today!

FHS Core Values and Behaviors

We consider our culture a very important benefit. Our mission statement is “DO THE RIGHT THING”. This says it all! Our Core Values shape the environment and the people we work with.

Core Values are designed to show those inside and outside the company, what’s important to the people who work here. Core Behaviors outline what is important to all of us and is critical to keeping everyone on the same page. Our Core Values are built around the concepts of growth. In life and business, your either growing or dying. Below are six areas in which we want to grow.

  • Customer and Community Relationships
  • Positive attitudes
  • Knowledge and expertise
  • Passion to service
  • Business profitability
  • “Funness”
Careers

CORE BEHAVIORS WITH ONE ANOTHER

1. Be approachable with one another
2. Have a sense of humor
3. Be positive with one another
4. Be patient with one another
5. Treat one another like customers
6. Congratulate, motivate and encourage one another
7. Be open-minded, embrace change
8. Welcome/encourage feedback

9. Always “Do the Right Thing” (Mission statement)
10. Find opportunities to get to know your peers
11. Be supportive in times of need
12. Take extreme ownership/show pride in work
13. Practice clear communication
14. Treat one another with respect

Careers

CORE BEHAVIORS WITH OUR CUSTOMERS

1. Treat customers’ property with respect
2. Be punctual
3. Aways make a great first impression
4. Educate your customers
5. Practice active listening
6. Be empathetic
7. Build long term relationships with customers

8. Communicate with courtesy
9. Always exceed expectations
10 .Respect our team in front of the customer
11. Always maintain a professional image
12. Take extreme ownership of customers
13. Smile, be friendly, have a can-do attitude
14. Always say “Thank you” to customers

Careers

CORE BEHAVIORS WITH THE COMMUNITY

1. Practice safe and courteous driving
2. Perform random acts of kindness
3. Support community causes
4. Be environmentally responsible
5. Proudly represent the brand
6. Educate communities and schools
7. Treat everyone like a customer

Customer Testimonial | Ford's Hometown Services

"Very efficient, used safety practices, kept me informed, exceptional professional."

-E. Kruczek
Customer Testimonial | Ford's Hometown Services

"We are very happy & satisfied with our technician."

-D. Auger
Customer Testimonial | Ford's Hometown Services

"We are very happy with your service. We will be ongoing customers."

-B & J. Douty

The best service starts here.

We’re the most trusted pest control and lawn care company in Central Massachusetts. But don’t take our word for it. Read real reviews from happy customers. Then call us and join our growing list of residents, families, and businesses who depend on Ford’s Hometown Services to protect what matters most.

Buzzwords

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Tell-Tale Signs of Grubs In Lawns & When To Call In The Pros

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Call (800) 649-9992 today or request a free quote online!

Ford's Hometown Service celebrating 80 Years!

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Ford’s Hometown Services…The Best in Pest Control and Lawn Care for Over 80 Years.

Based in Worcester, Ford's Hometown Services proudly Services Central Mass
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