Surface Insect Control in Worcester, MA
Stop Insects From Taking Over Your Space
Finding insects in your kitchen, bathroom, basement, lawn, or workplace is stressful. It can feel like the more you spray from the store, the more they come back. When you are tired of chasing ants, roaches, surface-feeding lawn insects, or other bugs around your property, you need a reliable solution that actually works.
At Ford's Hometown Services, we provide professional surface insect control for homes and businesses in Worcester and across Central Massachusetts. Our family company has been protecting local properties for more than 80 years, so we understand how insect problems show up in real houses, multi-family buildings, commercial spaces, and on turf and landscaped areas here.
Neighbors throughout the region recently voted us the number one pest control company in Central Massachusetts in the 2024 Best of Central Mass readers' choice contest. That local recognition, along with our long history, helps many people feel confident calling us in when insects start to take over. If you are ready to get guidance from a trusted team, we are here to help.
Why Local Insect Control Matters
Insects do not behave the same way everywhere. Here in Worcester and the surrounding area, we see particular patterns that repeat year after year. Ants move indoors when spring moisture rises. Wasps can build nests along eaves as the weather warms. Roaches and other insects often show up in multi-unit housing and food service settings. On lawns and landscaped beds, surface-feeding insects can become active as soil temperatures change.
Because we have served Central Massachusetts for more than 80 years, our team understands how local weather, building styles, and landscaping affect insect activity. We know the types of problems that tend to appear in older triple-deckers, newer subdivisions, downtown businesses, and outlying properties. That local knowledge helps us recommend practical steps that fit your building and your landscape instead of guessing.
Our company holds QualityPro accreditation, which is a service quality credential earned by fewer than 3 percent of pest control companies in the United States. We also maintain Better Business Bureau accreditation. These credentials mean our hiring, training, and customer service practices are measured against higher standards, and that you are working with a company that has invested in doing things the right way.
When you pair those credentials with being voted number one in Central Mass, you get a clear picture. People in this region trust us with their homes and businesses, and national programs recognize how we operate. For you, that means a stable team that understands local conditions, shows up on time, and communicates clearly about your options.
Call (774) 418-4908 today to schedule your visit or ask questions about service.
Local Care Backed by 85+ Years of Doing It Right
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Voted the Area's Top Choice for Pest Control
We were voted the #1 pest control company in Central Massachusetts in 2024, something we achieved by putting people first and providing lasting results.
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85+ Years Of Know-How
With us, you get practical, tailor-made solutions that are backed by over eight decades of industry experience.
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Cleaner Visits, Every Time
We follow a four-step cleanliness process to keep homes and businesses neat and tidy, all while delivering effective pest control and lawn care.
Central Mass Trusts Us. See Why.
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J"I've used Fords Hometown Services a few times for carpenter Ants and I have always been impressed with the results. They are the Gold standard in pest control!"Josh R.
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K"Easy to schedule, showed up on time, and provided report immediately. The technician, Bob was knowledgeable and polite. Highly recommend Ford Hometown Services."Kerstin B.
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S"Was expecting Ben, was sent Dean and was pleasantly surprised because he is a really personable guy and did an excellent job! Very satisfied with the thorough job he did, and his attention to detail. Look forward to having either him or Ben in the future."Stephanie D.
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D"Ford’s Hometown Services has done an awesome job with my lawn. The team is professional, reliable and the results speak for themselves. My yard had never looked better. Highly recommended!"Denise M.
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L"Dean was wonderful! He explained everything as we walked around, showed me what he was looking for. Was prompt, thorough and efficient!"Lori A.
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J"The Ford's Hometown team texted me with their estimated arrival, arrived on time, quickly addressed the areas I requested and very pleasant during whole service time."Janie Q.
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C"I cannot express my appreciation enough for Jeremy and Zack! I called about a hornet nest in the wall while my husband was in the emergency room for an allergic reaction to a sting he received while trying to deal with the situation. Jeremy gave me the earliest possible appointment two days out with the promise of a call if someone could squeeze us in sooner. Enter Zack. He came 2 1/2 hours later and dealt with the nest, putting us all at ease. Thank you, thank you, thank you! The BEST customer service."Clare
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M"Zak & Bob Ford did an excellent job with the foundation termite treatment. They performed the work on a timely basis. They were very careful with the landscape around the foundation and all holes that were drilled in the driveway and concrete structures were carefully repaired. They were highly informative and professional, and took the time to answer all my questions. I would highly recommend Fords Hometown Services."Mike M.
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M"My fall treatment was done yesterday by Justin. He is a young technician with one year of solid experience. We worked together to locate and check all the bait boxes for mice. Afterwards, Justin treated the exterior of the house. It is no surprise that continued treatments has almost eliminate all prior pest problem such as mice and hornets, I am very satisfied with my treatment service. It was a pleasure working with Justin, who is not only capable and knowledgeable but also friendly and willing to learn."M B.
Our Insect Control Process
When you invite a company into your home or business, you want to know exactly what will happen. We design our process to be thorough and straightforward, so you always understand the next step. Our goal is to address your insect problem while respecting your space, schedule, and concerns about safety.
It begins when you contact us to describe what you are seeing. We listen carefully, ask questions about where and when insects appear, and schedule a visit that works for you. During the visit, our technician performs an inspection to look for activity, entry points, and conditions that could be attracting insects. On lawns and outdoor areas, we also look for signs of surface insect damage and activity near the soil line. We then explain what we find in plain language and walk you through recommended treatment options.
Instead of one-size-fits-all plans, we focus on practical, customized solutions. That can include treatments inside, outside, or both, depending on where insects are active and how your property is built. For surface insect control, that may include targeted treatments along foundations, in mulch beds, and across turf where insects are feeding. We talk through any concerns you have about children, pets, or sensitive areas, and we adjust our approach accordingly. Our team works to choose methods that fit your comfort level and property needs.
Cleanliness is a priority for us on every visit. Our FHS Cleanliness Promise outlines a four step approach to how we move through your home or business. That includes how we protect floors, where we place our equipment, and how we clean up when we are finished. Many customers tell us they appreciate that when we leave, their property looks the way it did when we arrived, aside from the insects we treated.
After treatment, we explain what to expect next. Some insects may respond quickly, while others can take more time depending on life cycles and nesting sites. We let you know what signs to watch for and when to call us with questions. For properties that face higher insect pressure or want ongoing peace of mind, we can recommend programs that include regular visits throughout the year. All of this work is backed by our 100 percent satisfaction guarantee, which means if you are not satisfied with our service, we will work with you to make it right.
Common Insect Problems We Handle
If you are seeing insects, you might be wondering whether your situation is something that truly needs a professional. In our experience around Worcester, many of the same scenarios come up again and again. The details are different in each property, but the underlying patterns are familiar, which helps us move quickly toward solutions.
In single family homes, ants are a frequent complaint, especially in kitchens, bathrooms, and along foundation lines. Roaches can show up in multi family housing and in places where food is stored or prepared. Wasps sometimes build nests on porches, in play areas, and near entry doors, which can be a worry for families and visitors. Moisture issues in basements, crawl spaces, or around plumbing can also attract various insects. Outside, you may notice surface-feeding insects damaging turf, congregating on patios, or moving along the edges of your foundation and walkways.
Here are a few examples of situations we regularly address:
- Ants forming trails along counters or baseboards, particularly in spring and summer.
- Roaches appearing in kitchens, pantries, or common areas of multi unit buildings.
- Wasps nesting under eaves, in sheds, or near doors and outdoor seating.
- Insects emerging from wall voids, utility areas, or damp basements.
- Recurrent insect activity that returns shortly after store bought sprays are used.
- Surface insects feeding on lawns, gathering on exterior walls, or clustering around entry points.
For each of these situations, we work to identify the type of insect, locate where they are coming from, and understand what is keeping them there. Treatment may involve targeting nests, sealing or recommending sealing of entry points, and adjusting conditions that are making your property attractive to insects. When surface insect activity is affecting your lawn or exterior, we may recommend surface insect treatments timed to local pest cycles. We also share simple, practical tips you can use between visits, such as changes to storage, cleaning routines, or yard maintenance that can support longer term results.
Stay Ahead of Pests
Explore tips, local advice, and real answers from our Worcester team to help you protect your home, family, and property all year long.
Support For Homes & Facilities
Every property has its own pressures and responsibilities. Homeowners often just want their house to feel like home again without worrying about what might be hiding under the sink or behind appliances. Property managers and business owners must also think about tenants, customers, brand reputation, and in some cases, regulatory obligations.
Our team serves single family homes, condos, and multi family housing across the Worcester area, along with offices, restaurants, and other commercial properties. For homes, we can tailor visits to fit your schedule, your comfort level with certain treatments, and the layout of your property. For businesses, we aim to minimize disruptions for staff and customers by planning service times carefully and communicating clearly about what we are doing.
Some facilities, such as schools and childcare programs in Massachusetts, must follow the Massachusetts Children’s Protection Act and maintain written Integrated Pest Management plans. We provide IPM plan assistance and CPA guidance for these settings, which can include helping you understand documentation needs and how insect control fits into your overall plan. This support is especially useful for administrators who are juggling many responsibilities and want a clear path to staying compliant.
Here are a few ways we adapt our service for different properties:
- Single family homes: We pay attention to how children, pets, and daily routines move through the space so that surface insect control focuses on key problem areas while respecting how you live in your home.
- Multi family housing: We coordinate with property managers to address units, common areas, and exterior surfaces in a way that supports communication with tenants and reduces disruptions.
- Commercial facilities: We plan visits around business hours, customer traffic, and any sensitive production or storage areas so surface insect treatments support your operations instead of interrupting them.
No matter what type of property you manage, our 100 percent satisfaction guarantee applies. Our goal is to address insect problems while respecting privacy, schedules, and any special requirements your site may have. When our technicians visit, they bring not only technical knowledge, but also the understanding that they are guests in your space.